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Professional development is the process of raising qualifications by acquiring knowledge, skills and experience. It is mobility horizontally, vertically or deep into the structure of the organization by developing existing competences and acquiring new ones. The process of professional development and acquiring new skills lasts a lifetime. Lifelong learning shows how the idea of ​​education

Customer relationships should be the foundation of any business – but do you know how to build them? Finding and understanding the customer requires a lot of effort, therefore maintaining the relationship is a very important element, especially now when there is high competitiveness in every field and a dissatisfied customer will quickly find a

Project management without people is impossible. The project is primarily people who, through a common goal and focus on the effect, strive to implement the project assumptions, conditioning the success or failure of the project. The biggest challenge in project management is managing people in the project, i.e. building a cooperating project team, whose greatest

Prolonged stress in the workplace can lead to physical and mental exhaustion of any person. It lowers our immune resistance and performance, leads to burnout, causes somatic ailments, depression and neurosis. It increases the likelihood of cancer, stroke or heart attack. Unfortunately, we are exposed to stress every day and it is not possible to

Management is one of the most important processes in organizations. Already in ancient times, you can find information on the practical application of management, which allowed for the effective management of the state and society. Thanks to the correct organization and effective management, civilization began to develop rapidly, made a gigantic leap in development and

Satisfaction surveys conducted regularly in Poland show that the main factors related to job satisfaction are invariably: work-life balance, sense of belonging and influence, development (learning new things), remuneration, the possibility of reporting and solving various problems in the organization, stability employment, friendly work atmosphere provided by the leader. The authors of the study (LeanPassion

Are training and development only costs? Unfortunately, many employers are still convinced that investing (money, energy, time) in employee development is a waste of money. It seems that the main reason for reluctance is the fear that the employee will leave the organization after some time, so his knowledge and skills, for which the entrepreneur

The skill matrix is ​​a tool for organizing and controlling the skills, powers and strengths of the company’s employees. From the level of one program, we can view the competences of all people employed in the organization, which allows for optimal human resource management. Competence matrix – why is it useful? The competency matrix will

What are employee competencies? An employee’s competences are his abilities in terms of knowledge, skills and attitudes. Used and developed during employment, they lead to the implementation of entrusted professional tasks. The set of all skills possessed by an employee can be divided into several categories. The most important and popular are hard and soft